Cancellation (only for shipments to the European Union)

Notice of Cancellation:
The customer may cancel a contract of sale without cause within fourteen days of receipt of the good(s), either by returning the good(s) to Halter Mobil GmbH or by delivering written notice of cancellation to Halter Mobil GmbH (letter, fax, or e-mail). However, this period will not start before all information obligations laid down in the “Consumer Protection (Distance Selling) Regulations 200” have been fulfilled. To meet the cancellation deadline it is sufficient to dispatch the notice of cancellation or the good(s) punctually. Notice of cancellation must be addressed to

Halter Mobil GmbH
Obere Gewerbestr. 1
D-77791 Berghaupten
Fax: 0049 (0)7803 9263579
E-Mail: service@halter-mobil.de

Returns:
In the event of a valid cancellation, both parties must return all good(s) and payments received. If it is not possible for the good(s) to be returned whole and/or in their original condition, the customer must reimburse Halter Mobil GmbH for any loss of value of the good(s). This does not apply if the poor condition of the good(s) would have been discovered by the customer had the customer been able to carry out an inspection of the good(s) before buying, for example, as in a physical store. The customer may also avoid any obligation to compensate for loss of value by refraining from using the good(s) and avoiding any activity which would reduce the value of the good(s). If the good(s) can`t be shipped by regular mail, then Halter Mobil GmbH will arrange for pick-up. The customer must bear the cost of returning the good(s) if the good(s) received are as ordered and if the original purchase price of the good(s) to be returned did not exceed EUR 40. Otherwise, the customer may return products without incurring any costs. The customer must satisfy any obligations to reimburse payments within 30 days following the dispatch of his notice of cancellation.

Processing:
To ensure that processing of the cancellation is carried out as quickly as possible, customers are asked to e-mail Halter Mobil GmbH (service@halter-mobil.de) and request a Returns Number. Good(s) should be returned in their entire original packaging, or at least packed appropriately for transport, together with the Returns Number. Customers are asked to obtain signed confirmation of receipt from the transport firm employed to return the good(s) to Halter Mobil GmbH, and to keep this confirmation safe.

Miscellaneous:
There is no statutory right to cancel orders for computer software in sealed packages if the customer has broken the seal. The right to cancel will expire prematurely if Halter Mobil GmbH provides a service before the end of the cancellation period with the customer's express consent or if the customer himself instigated the service (e.g. by downloading software). If, on request of the customer, both parties have met their obligations then the right to cancel will expire before it has been used and the right to cancel will expire prematurely.